These terms and conditions apply to your use of and purchases of services from Dropbuild.com, owned and operated by Dropbuild LLC. This also forms a contract between you and the company. By making a purchase from or using Dropbuild.com, you have agreed to these terms and conditions. Before using the website or making a purchase, please ensure that you have read and understood all these terms.
Personal Information
When you shop at the dropbuild.com website, we will save some of your personal details for the fulfillment of your purchase. Our company treats all personal information with strict confidentiality. If you request to have access to all your personal information to have it changed or removed, please simply contact our company. Please note that our website also uses cookies to improve your experience using the website.
Confirmation of Purchase
Upon receiving your order, dropbuild.com will send to your email address an electronic invoice to confirm your purchase. It is strictly important that you provide your correct email address when you place your order for confirmation of your order. Your email address is also important for facilitating contact with our customer service in the future. At the same time, the order confirmation serves as your proof of purchase.
Payment of Purchases
To pay for your purchases, you can either use your credit or debit cards or use PayPal. Dropbuild.com does not store any of the user’s credit card numbers. When paying using your card, with your Visa, MasterCard or American Express, rest assured it will be securely transferred over the Internet. We ensure to transfer your payment in secure encryption and strict banking standards. We send your card details directly to the bank, which no other bank can read or access except yours. Dropbuild.com does not charge extra costs for your payments using your card. However, depending on the card and bank you use, you may have an additional fee charged by the bank. Remember that as soon as you paid using your card, the starting conditions apply the moment of the payment’s approval. Our bank reserves the right to cancel your order if failure to receive payment after a certain period.
Subscription and Recurring Services
For services such as Ads Management and Store Management, which are recurring, your subscription will auto-renew. You will be billed once a month from the day you subscribed until canceled. You may cancel these services by contacting us via email or Slack. All other services are a one-time payment.
Taxes
All prices displayed on the website include Value Added Tax (VAT) based on applicable laws. If your order is shipped to an address outside of the US, it may be subject to additional taxes and import duties. These charges are collected by Customs when your shipment reaches the delivery address. You are solely responsible for the payment of these taxes and import duties. Dropbuild.com does not control these taxes and tariff charges, as different countries have varying import laws and charges. Therefore, we cannot predict the exact amount you will be charged. It is your responsibility to be aware of these charges and to pay them. We advise you to contact your local customs office for more information.
Ordering
Dropbuild.com reserves the right to report cases of orders made using another person’s name without their consent to the proper authorities. The company has the right to change prices on the site, correct incorrect prices on any orders, and adjust prices in final sales. If your order’s price is incorrect, we may cancel the order. We will refund any amount paid in the best way possible, deducting payment processing fees from the total refund amount. In cases of discontinued products, Dropbuild.com holds the right to cancel the order and provide the customer a refund of the amount paid, deducting payment processing fees from the total refund amount. If an available replacement or equivalent product exists, Dropbuild.com can and will notify the customer if they wish to avail it.
Product
Dropbuild.com reserves the right to adjust prices, additional costs, product offers, and change product information, including product pictures, without prior notice. The available product information and images are intended to reflect the product as accurately as possible. Our company reserves the right to correct any errors appearing on the page. We cannot guarantee the product’s accuracy or that they each reflect the products’ true appearance. The appearance of pictures may differ depending on the settings of the computer or device used to access the website. We do not guarantee the correct appearance and physical characteristics of the product, as they should all be seen only as illustrations.
Rights on Intellectual Property
Dropbuild.com owns the rights on intellectual property, including copyright and trademarks as well as all materials published on this website. Any use of dropbuild.com website and its content, whether storing or copying, in part or whole, is prohibited without our permission, unless for personal or non-commercial use.
User Content
The Dropbuild.com website includes user-generated content for social media applications. Dropbuild.com does not claim any ownership rights to any of these user-generated contents nor do we take any legal responsibility for them. If you suspect a violation of copyright or any rights on the use of these contents, please contact our customer service.
Client Data Ownership
The client retains full ownership of all data from their Ad Accounts and the stores once Dropbuild.com completes its services and transfers ownership to the client. Dropbuild.com will not retain or use this data for any purposes beyond the scope of the agreed-upon services.
Force Majeure
Dropbuild.com shall not be liable for any failure or delay in performance under these Terms and Conditions due to causes beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
Fraud
Dropbuild.com reserves the right to cancel any purchase in case of suspected fraudulent activity on orders placed through the website and report to the authorities.
Dispute Resolution
Any dispute arising out of or in connection with these Terms and Conditions, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by arbitration in accordance with the rules of the American Arbitration Association.
Service Level Agreements (SLAs)
For ongoing services such as Ads Management and Store Management, specific Service Level Agreements (SLAs) outlining performance metrics, response times, and service availability will be provided separately or within the specific service agreement.
Laws and Jurisdiction
The US law governs the terms and use of this website. To the extent in which this law permits, the United States courts have exclusive jurisdiction to any dispute that may appear based on the terms of use and the customer’s use of the website. This will be subject to Dropbuild.com’s right to prosecute any customer or website user at their place of residence.
Termination
Dropbuild.com reserves the right to terminate all services at the company’s sole discretion for uncooperative customers or customers who do not respect Dropbuild or any of its employees. If Dropbuild.com suspects that a user has violated these Terms and Conditions, it may terminate its services to the client without prior notice.
Amendments
Dropbuild.com has the right to revise and amend this Terms of Use at any time. With that, whenever you order a product from the site, the current conditions in force during your purchase applies to the contract between dropbuild.com and you. Thus, regularly visiting this Terms and Conditions page is important to review the current and new terms to which you will be bound whenever you purchase.
